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GuideStone Funds Contact Information

 

You can contact us in any of the following ways:

Telephone
Call our toll-free number at 1–888-GS-FUNDS (1-888-473-8637) to access the following services:

  • A customer solutions specialist, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
  • A translator for non-English speakers, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
  • Our Voice Information Processing (VIP) Service — the 24-hour interactive telephone service.

Callback 
Request a call from a customer solutions specialist. Specialists are available between the hours of 7 a.m. and 6 p.m. CST.

Chat
Initiate an Internet chat with a customer solutions specialist Monday through Thursday between the hours of 7:30 a.m. and 5:15 p.m. CST and on Friday between the hours of 7:30 a.m. and 4:15 p.m. CST.

Email
Email Customer Solutions and ask about our products and services or request specific information about your account. 

 

Mail
Use the following address for IRA and investment account requests:
GuideStone Funds
c/o BNY Mellon Investment Servicing (US) Inc.
P.O. Box 9834
Providence, RI  02940-8034

Use the following street address for overnight deliveries:
GuideStone Funds
c/o BNY Mellon Investment Servicing (US) Inc.
4400 Computer Drive
Westborough, MA  01581-1722